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As part of the ongoing IT service improvement activities, UWA will once again participate in the Australian Universities IT Service Quality Benchmark Survey.

Staff and students are invited to complete a short survey about their experiences with the UWA IT support teams. The survey will be conducted by Systems Thinking, an external organisation, and all responses will be treated confidentially. An email containing the link to the on-line survey will be sent shortly.

The survey should take between 5 and 10 minutes to complete and your feedback will be providing valuable input for our IT planning process.

By completing the survey, one lucky UWA staff member and Student will win their choice of either a Samsung Galaxy Tab or an iPad!

We appreciate your time in providing your feedback. Not only will it assist us to improve our service delivery to you but we will also be able to see how we compare and can improve against other Universities across Australia and New Zealand.

We thank you for your participation.