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To all UWA Students and Staff
Information Services extends our apologies to students and staff who have been inconvenienced by system outages or access issues in the early weeks of first semester.
While every effort was undertaken to minimise the impact of major service changes implemented for 2012, unexpected issues occurred once all new systems were in combined operation under the load of a full student cohort and lecture schedule.
We have been working frantically to address these issues, and believe that we have returned stability to the affected systems.
We thank you for your patience, and would like to take this opportunity to share with you the enormity of the service changes that came to fruition for first semester. These changes were implemented by Information Services in collaboration with Faculty IT and the Centre for Advancement of Teaching and Learning, to provide alignment for New Courses 2012, and to greatly enhance the UWA IT infrastructure and its effective management, as an enabler for improved services for the support of research and teaching into the future.
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