In the April issue of Information Services News you can read about how the new Faculty Liaison Coordinators can help you with teaching and research, improvements to our services based on your feedback, and how we are ensuring UWA data assets are secured for the future.

Access the April issue in PDF (or RTF for screen readers) from the Information Services News page

EDUCAUSE Center for Applied Research (ECAR) Study of Undergraduate Students and Information Technology 2013

If you are an undergraduate in 2nd year or above (including Honours) please participate in the ECAR Study of Undergraduate Students and Information Technology 2013 survey. You will be helping Information Services plan for future information technology needs and you will also have the chance to win an Amazon.com voucher.

Information Services (IS) has made some important changes to the way in which student IT support is delivered. It is critical to review the information below as these changes will affect you.

Information Services is pleased to announce that NearMap is now available to UWA staff and students as a subscribed resource.

NearMap provides high-quality aerial imagery of Australian cities and towns, regularly updated and available historically. The imagery can also be integrated with GIS applications.

UWA’s subscription to NearMap must be accessed via OneSearch or the catalogue.

As part of the ongoing IT service improvement activities, UWA will once again participate in the Australian Universities IT Service Quality Benchmark Survey.

Staff and students are invited to complete a short survey about their experiences with the UWA IT support teams. The survey will be conducted by Systems Thinking, an external organisation, and all responses will be treated confidentially. An email containing the link to the on-line survey will be sent shortly.

We encourage all staff and students to complete our Information Services Client Survey 2012 to tell us what you think of our services, facilities, libraries and collections. We're always looking for ways to improve our services so your views are very important to us.

One lucky student respondent and one staff respondent will win an iPad so make sure you complete the survey by Friday 5th October and provide your e-mail address to be in the running. It will only take you about 10 minutes to complete!

SCINEMA is a National Science Week event showcasing science film, video and multimedia.

This film festival is screening in the Science Library Foyer and the IS Access Grid Room (located in the Science Library) throughout National Science Week.

UWA’s SNAP service will finally be put to rest during June.

SNAP was designed in-house by UWA staff over ten years ago to provide the University with its original wireless and VPN services. At the time it was at the leading edge of technology and security. Like many such systems, however, it was not designed to scale to meet the expansion of wireless and remote access brought about through mobile computing, nor to meet the security requirements of the University in the more aggressive global internet environment. 

Information Services has launched a new service which quickly and simply provides temporary Internet access to UWA’s short-term guests and conference attendees.

The new service – UnifiGuest – is easy to use, requires no paperwork, provisions access immediately or from a scheduled date, and can be easily administered within your own business unit.