Tuesday, 31 January 2017

Dear Colleagues,

Thank you again for your support while we update the UWA Contact Directory. Prior to Christmas we indicated our expectation was to complete these by 31 January.

Recently the Contact Directory experienced ongoing system issues which affected the editing team’s ability to complete the required updates. BI&TS has been working hard to resolve these issues and we now estimate the updates will be completed by the end of February.

We appreciate your patience, and will keep you informed as we progress.

Self-updating profiles linked to the directory

Be aware if you are updating your own directory entry with additional profile information there is a lag between when you submit these changes and when they will appear.

Please check back a day later, to confirm your changes have been made. If they are not displaying after 24 hours, you can raise a Service Desk ticket with BI&TS to assess your individual situation by emailing [email protected] .

Once again, we thank you for your ongoing patience and understanding.

Regards,

Aaron Collyer

Head of Digital and Creative

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