Throughout 2016 important changes to the way applications are processed have been made resulting in dramatically reduced median turnaround times from student application to offer.
Building on last year’s Admissions Acceleration Project and restructure to bring together both Domestic and International Admissions, the admissions team has worked closely with faculties in 2016 to capture key decision-making criteria and agree a delegated level of authority for assessing non-standard and postgraduate applications.
Zoe Morrison, Admissions Associate Director says that with this support improvements have been made across all student cohorts.
“This is a fantastic result for the University. We have seen the most substantial change in domestic postgraduate applications, from a high of 54 days in July 2015 to just 4 days in October 2016.
“These significant improvements have also resulted in fewer complaints from students and agents alike, and has benchmarked UWA as a strong competitor against other Group of Eight universities,” she says.
In addition to the improvements in turnaround times, Zoe says more applications have also been processed this year.
“From 2063 in October 2015 to 2911 in October 2016 - an increase of 41%.
“This improved level of service would not have been achieved without the key support from our faculty colleagues and the Admissions team looks forward to working even closer with them in 2017 to further improve the admissions experience for our students,” she says.