Friday, 4 December 2015

PLANNED OUTAGE – Major Core UWA Network Upgrade

Date: Sunday, 20 December 2015

Time: 08:00 – 15:00

Description: As part of the UWA IT Transformation Program, major changes to the UWA IT network (Network Consolidation project) are required to improve network resiliency and reliability. This initial project phase will result in an extended network outage campus wide between 08:00 and 15:00 on the 20th of December, which will prevent access to all systems. As this work is being performed on UWA’s core network infrastructure, access to UWA services and applications cannot be guaranteed for the entire duration of the work.  It is extremely important that this work be undertaken during this low usage period. BITS will make all efforts to minimise outage times and impact on all users of UWA IT services.

Affected areas: All Campuses

Affected services:

  • Wireless Services
  • Staff and Student Email access
  • UniConnect VPN
  • Internet and Website Access
  • askUWA
  • Student Printing
  • Pheme
  • Lecture Capture System
  • Access to  all UWA Applications (including – but not limited to – ESS, Callista, LMS, Alesco, PeopleSoft)
  • Telephony Services except QEII and University Hall (Note: i f UWA Security need to be contacted in case of emergency during this period, please ring 08 6488 2222 )

In addition, all lifts on campus will not be operating between the times of approximately 8am – 3pm.

The lifts will return to normal operations following the completion of the works.

IS Ref: CHG45105

IS Notices are also published in the News section of the IS Service Desk at - https://www.itservicedesk.uwa.edu.au/ .

Any questions or concerns related to this notification should be referred to the IS Service Desk - [email protected] .

Regards,

Business Information & Technology Services

The University of Western Australia M463

35 Stirling Highway, Crawley, WA 6009

Phone: +61 8 6488 1515

Email: [email protected]

https://www.bits.uwa.edu.au

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