Monday, 16 November 2015

Colleagues,

The concept of service culture has been a reoccurring topic over the past few months, including being marked as a focus area in the Vice-Chancellor’s recent paper, Securing Success .

But what do we mean by service culture? How will strengthening this help us achieve our goals? And how can we do this and measure our success?

These questions will be the subject of the last Sustainable Futures Open Forum for the year as we discuss the Service Culture Strategy Project. This forum will incorporate interactive elements, including short role-play scenarios and live polling, so please bring along your smart phone or tablet.

The Service Culture Strategy Project brief is also available on the Sustainable Futures website if you would like to review it.

The Open Forum is next Tuesday, 24 November from 1:00pm-2:00pm.

Regards,

Dawn Freshwater

Senior Deputy Vice-Chancellor and Registrar

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